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Understand customer mindset to respond to buying patterns

As the government restrictions to protect our health eventually ease, people will adapt to the changes at different speeds. Those variations will, in turn, have big impacts on sales for small businesses. How do business owners respond?

Distributed work

The COVID19 pandemic has spurred the speedy adoption of digital technologies, including cloud-based file storage and workplace collaboration apps. These tools have turned living rooms into home offices almost overnight, as we learn how to be productive away from the workplace.
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Future proof your small business with cloud technology

A new study explores the impact of COVID-19 on small businesses, and identifies some strategies that have proven successful in helping small businesses survive and even thrive.
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Your wellbeing in 2021

Read why some people are labelling 2020 as the ‘great pause’ because it has given us more time with family, less time at the workplace, and more time to relax.

Buy local first this festive season

Find out why broadening your supply chain and buying local dramatically lowers your risk when things get tough.

Continuity planning

While we work through the current challenges facing our businesses, it’s a good idea to also keep an eye on future goals and the risks on the horizon. That’s where a business continuity plan can help.

Business health front and centre

In the wake of the COVID-19 pandemic, read how keeping health front of mind in every transaction will help make things more comfortable for your customers.
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Can Christmas parties go ahead during the coronavirus pandemic?

The office Christmas party might not look the same this year, but it’s still possible to inject some fun into end-of-year celebrations without putting anyone at risk. Read how.
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Low contact and cashless

Contactless cards, digital wallets, even tapping your watch – they all bring new levels of convenience that customers have grown to love. Find out why these cashless solutions are popular for an all-important new reason.